Definitions
When we talk about these Terms and Conditions, certain words mean the following:
- “Agreement” pretty much refers to these Terms and Conditions.
- “We”, “Us”, or “Our” is just Lucky Hills.
- “You” or “Your” means anyone using our website.
- “Website” specifically refers to luckyhills.ca.
Acceptance of Terms
By checking out, browsing, and using luckyhills.ca, you’re honestly saying you’ve read, understood, and agree to these Terms and Conditions. If you don’t accept them at any point, you should stop using the website right away.
Changes to Terms
We actually have the right to change or modify these Terms and Conditions whenever we need to. Any updates will be live as soon as we post them here on the website. It’s your job to kind of check back periodically for any changes.
Use of the Website
Our website is here so you can get access to the information, products, and services we offer. All the content and materials you find on the website are for your personal, non-commercial use only.
Age Restriction and Eligibility
By jumping onto the website or using any of our services, you’re confirming you’re at least 18 years old (or whatever the legal gambling age is where you live) and that you haven’t self-excluded yourself from gaming. We can and will verify your age and ask for ID at any time.
User Account
You can only create one account per person. You agree not to share your account login details with anyone else. If we find multiple accounts from the same person, household, or even IP address, it could mean we close your accounts and you lose any winnings.
Deposits and Withdrawals
We accept deposits through a bunch of payment methods, including credit cards, e-wallets, and cryptocurrencies. The minimum you can deposit is $20. When you withdraw, it typically takes about 24-48 hours to process. All transactions really need to be in your name — we don’t allow third-party deposits.
Wagering and Betting Limits
We have the right to set limits on how much you can wager or bet. This helps us keep things fair and promote responsible gambling. These limits can change whenever.
Security
Honestly, all your transactions are kept safe with SSL encryption. This means your financial info and personal data stay confidential. To ensure game fairness, we also have reputable third-party audits done regularly.
Bonus Terms
Bonuses always come with wagering requirements, which you’ll find laid out in their specific terms. You can only have one bonus active at a time, unless we say otherwise. We reserve the right to void bonuses and any winnings from them if we spot any advantage play or abuse.
Responsible Gambling
We’re totally committed to responsible gambling. Players can easily set deposit limits, use cooling-off periods, or even request self-exclusion. You can do all this through your account settings or by simply contacting support@luckyhills.ca.
Intellectual Property
Everything on luckyhills.ca — that’s text, images, graphics, and even the design itself — is the property of Lucky Hills. It’s all protected by intellectual property laws.
Limitation of Liability
Lucky Hills isn’t responsible for any financial losses you might have from using our services. This includes hardware or software issues, internet problems, or other technical snags on your end. Gambling involves financial risk, and you’re solely responsible for deciding to participate.
Complaints
If you have a complaint, please just reach out to our support team at support@luckyhills.ca. We’ll look into your case and get back to you as quickly as we can.
Contact
Got questions about these Terms and Conditions? Feel free to contact us at support@luckyhills.ca.